eMitra, Government of Rajasthan’s eGovernance platform, provides over 200 G2C and B2C services to its citizens across all 33 districts of the State. eMitra’s service delivery architecture connects the service providers with the citizens/residents. The service providers can be central & state government departments, PSU’s, academic institutions or private service providers. They also include banks and aggregators for online fund transfer between stakeholders for real-time commission payout. Interface to these service providers is provided through the eMitra and Bhamashah platforms. eMitra provides interface for services like certi.cates, demand/bill payments, application services and grievance redressal. The Bhamashah interface, provides connect to the direct bene.t transfer and banking services. For ease of use, the eMitra service has multiple points of service & communication – centres & kiosks, web, mobile and SMS. Bhamashah interface enables banking facility at kiosks and banking outlets.